FAQs

Your order processing and shipping will take from 24 hours to 3 days. Delivery (free) is between 6 to 18 business days depending on the products. We do everything we can to ensure that you receive your order as quickly as possible, without compromising the quality of our merchandise.

You can track the progress of your order by clicking on the following link: Parcel Tracking

If your order includes multiple items, they may be shipped separately, depending on available stock and shipping warehouses. Don't worry, your package will arrive shortly.

With our secure delivery , AkitoParis® takes care of disputes for you. Our customer satisfaction is our priority . We do not blame the carrier or supplier by leaving you to "sort it out". We assume full responsibility by immediately sending you a new package at our expense or by compensating you. Do not hesitate to contact us by email, our team will do its utmost to meet your expectations.

AkitoParis is the store that combines the traditional and the modern, it takes care of being an intermediary between you and their suppliers and occupies the role of agent for you, they do not produce and send the products themselves, but it is their suppliers who take care of that 🤗.